Privacy Policy

Information We Collect

Information You Provide to Us

We collect information you provide directly to us, including:

• Account information: When you register, we collect your name, email address, phone number, password, and preferences.
• Profile information: Your profile photo, biography, and other details you choose to add.
• Identity verification: Government-issued ID, date of birth, and other information to verify your identity.
• Payment information: Credit card details, banking information, and billing addresses (processed by our payment provider, Stripe).
• Communications: Messages, feedback, and other information you provide when contacting us.
• Housing information: Property details, rental preferences, and other housing-related data.

Information We Collect Automatically

When you use our services, we automatically collect:

• Device information: IP address, browser type, operating system, and device identifiers.
• Usage data: Pages visited, features used, time spent on the platform, and interactions.
• Location data: General location based on IP address or more precise location if you permit.
• Cookies and similar technologies: Data collected through cookies, pixels, and similar technologies.

Information from Third Parties

We may receive information about you from:

• Social media platforms when you connect your accounts
• Business partners and service providers
• Background check providers (with your consent)
• Public databases and sources

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Verify your identity and prevent fraud
• Facilitate communication between users
• Send service notifications and updates
• Personalize your experience and recommendations
• Analyze usage patterns to improve our platform
• Market our services (you can opt out anytime)
• Comply with legal obligations
• Protect the safety and security of our users and platform

When We Share Your Information

We may share your information with:

• Other users: When necessary for the services (e.g., landlords, tenants, property managers)
• Service providers: Companies that help us operate our platform (payment processors, cloud services, etc.)
• Business partners: When you use integrated services
• Legal authorities: When required by law or to protect rights and safety
• Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to enhance your experience, understand usage patterns, and deliver relevant content. You can manage your preferences through your browser settings. For more information, see our Cookie Notice.

Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

Your Privacy Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Delete your information
• Restrict or object to processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at privacy@safesharees.co.uk.

California Residents

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, request deletion, correct inaccuracies, and opt out of the "sale" or "sharing" of personal information.

European Residents

If you're in the European Economic Area, UK, or Switzerland, you have rights under the GDPR or UK GDPR, including the right to access, rectify, erase, restrict processing, object to processing, and data portability.

International Data Transfers

We primarily store your information in the United Kingdom. When we transfer data internationally, we implement appropriate safeguards such as Standard Contractual Clauses to ensure your information is protected.

Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children. If you believe we have collected information from someone under 18, please contact us immediately.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes by posting a notice on our website or sending you an email.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Additional Information